Opened 2 months ago
Closed 3 weeks ago
#212 closed Repair (Complete)
Excavator is running rough in low drive.
| Reported by: | Christian Vargas | Owned by: | Chrisitan Vargas |
|---|---|---|---|
| Priority: | Critical | Milestone: | |
| Component: | H25 Excavator | Version: | |
| Keywords: | Cc: | ||
| Blocked By: | Blocking: | 205 | |
| Client: | Client reported: | no | |
| Deadline: | Difficulty: | 1 | |
| Due_Date: | 09/20/24 | Est Hours: | 1 |
| Go live date: | Location: | Shop | |
| Priority Order: | 1 |
Description
Excavator is at T-Mobile at the time reported.
Christian believes that the pully is going bad.
Needs service technician.
Change History (16)
comment:1 Changed 2 months ago by
comment:2 Changed 2 months ago by
NP Called National Equipment Dealers and waiting for a call back as to when the tech can come out to the site.
comment:3 Changed 2 months ago by
| Priority: | Critical → Fast Track |
|---|
comment:4 Changed 2 months ago by
NED Per Rob a tech will be on site to inspect the excavator on 09/25/24.
comment:6 Changed 2 months ago by
Cannot be repaired in the field and needs to be brought to National Equipment Dealers.
Need to pick up the Semi from Dan's Diesel and low boy at Tidal Wave.
comment:7 Changed 2 months ago by
| Blocking: | → #205 |
|---|
comment:8 Changed 2 months ago by
| Blocking: | #205 → 205 |
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comment:9 Changed 2 months ago by
Rob from NED Informed us on 09/25/24 that the repair should take 2 days.
comment:10 Changed 2 months ago by
Rob from DHC is picked up the excavator from T-mobile and dropped it off at NED.
Should be done in 2 days.
comment:12 Changed 8 weeks ago by
Rob with NED call back he said they are working on the excavator they already removed the radiator and they are tapping out the screw that broke off and then they are putting a heater coil in it for the fix he said to give him a call on Monday for a update
comment:13 Changed 6 weeks ago by
Rob from NED called: excavator is ready for pick up
Advised we need a few days and he said it is not in the way
Kari
comment:14 Changed 4 weeks ago by
| Priority: | Fast Track → Critical |
|---|
comment:16 Changed 3 weeks ago by
| Resolution: | → Complete |
|---|---|
| Status: | assigned → closed |
Also has 2 broken teeth on the buckets.