Opened 11 days ago

Closed 9 days ago

#249 closed Emergency Repair (Complete)

H15 Track - Battery + Alternator Code (Hours = 2463.8)

Reported by: Justin Owned by: Shop
Priority: Critical Milestone:
Component: H15 Track Machine Version:
Keywords: Cc:
Blocked By: Blocking:
Client: Client reported: no
Deadline: Difficulty: 1
Due_Date: 11/21/24 Est Hours: 1
Go live date: Location: Job_Site
Priority Order: 1

Description

At Publix #2043 job in Lakeland

Alternator and Battery were replaced in 2022

Change History (4)

comment:1 Changed 11 days ago by nikos

Justin pulled the battery and had it tested.
Tested OK

Issue is with the alternator.
NP will check with ring power to see if it is covered under warrantee.

comment:2 Changed 11 days ago by nikos

Omar will ask about why we have to replace the alternator so often and if there are other related known issues.

comment:3 Changed 9 days ago by nikos

Battery is dead and machine will not start.
Christian Vargas will purchase an alternator from Ring power and will install it.

comment:4 Changed 9 days ago by nikos

Resolution: Complete
Status: newclosed
Summary: H15 Track (Battery + Alternator Code)H15 Track - Battery + Alternator Code (Hours = 2463.8)

Alternator purchased from Ring power and installed by DHC.
Total cost = $1,053.24
Running ok.

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