Opened 2 years ago

Closed 2 years ago

#84 closed Emergency Repair (Complete)

Water in fuel - skidsteer

Reported by: kari Owned by: kari
Priority: Fast Track Milestone:
Component: H13 CAT 242D3 2020 SN HSX00527 Version:
Keywords: Cc:
Blocked By: Blocking:
Client: Client reported: no
Deadline: Difficulty: 1
Due_Date: Est Hours: 1
Go live date: Location: Shop
Priority Order:

Description

H13 machine went down
RIngpower states water in fuel ruined the injectors
11k repair done in Sarasota
picked up the machine and within 6 hrs of service the machine started acting up again
Ringpower came out and said water in fuel - long story short - not water in fuel
Bacteria! They didnt clean the fuel tank out properly - see attached photos

Ring power admitted they probably didnt clean the tank properly
Asked us to pay for new tank and they cover labor. We denied.
They are going to fix the machine and give back to us.

Change History (4)

comment:1 Changed 2 years ago by kari

See Company cam H13 file or Shared drive equipment file for photos

comment:2 Changed 2 years ago by kari

Tank has been replaced - replaced #4 injector and machine still running at a rough idle
replacing the other 3 under warranty per Richard. He will update tomorrow 8/30 in the afternoon.

comment:3 Changed 2 years ago by ivy

Machine has been picked up and put back into service
Recommended repairs reviewed by Roger and he spoke to Richard with Ringpower who claims all repairs are due to no greasing the machines.
Which is crap!

comment:4 Changed 2 years ago by ivy

Resolution: Complete
Status: assignedclosed
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